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Forum Discussion
End of support for OS X 10.4 and 10.5
Why pull support and remove functionality? Why not just drop support -- just stop updating the app but still allow basic functionality? There are still a lot of legacy machines that are still in use ...
Adding another "disappointed by the decision" comment. I see two issues here:
PPC support (even with an ancient non-updated version) is a competitive advantage over Microsoft OneDrive. A small advantage, but with Dropbox I know that all my machines can sync files between them. If I only wanted to sync between 10.6 and newer devices, I can use OneDrive instead, and it's much cheaper. Dropbox currently has the same universal device support that made Whatsapp such a hit with huge network effects.
By blocking the old PPC client, I now have doubt how long Dropbox will support 10.6 - 10.8, so other devices might be on the chopping block soon. It reminds me that I'm storing my sync files on a proprietary system that one day I might be blocked from accessing, and maybe I should look at non-proprietary solutions instead. And that's not just for me, it's a consideration I need to remind clients of as well: "Maybe you don't want to store on Dropbox because of the risk of them pulling the plug on your files".
I get it, putting engineering resources towards supporting just a handful of users is crazy. We've been lucky that the ancient clients have worked for so long and so well. But there will be some (small) loss of goodwill if the older devices are no longer supported. Mac users love their ancient antique machines.
