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caiomotion's avatar
caiomotion
New member | Level 2
2 years ago

Error opening the Dropbox app on MacOs Sonoma

Every time I try to open the application an error message appears. with this code:

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 193.4.5594
bn.constants.WINDOWS_SHELL_EXT_VERSION: 69
bn.is_frozen: True
machine_id: 8916a0b1-e917-5b38-966c-84cb27fd7cde
pid: 1493
ppid: 1
uid: 501
user_info: pwd.struct_passwd(pw_name='caiovinicius', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Caio Vinicius', pw_dir='/Users/caiovinicius', pw_shell='/bin/zsh')
effective_user_info: pwd.struct_passwd(pw_name='caiovinicius', pw_passwd='********', pw_uid=501, pw_gid=20, pw_gecos='Caio Vinicius', pw_dir='/Users/caiovinicius', pw_shell='/bin/zsh')
euid: 501
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'caiovinicius'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', 'caiovinicius'])
DYLD_LIBRARY_PATH: None
cwd: '/'
     real_path='/'
            mode=0o40755 uid=0 gid=0
     parent mode=0o40755 uid=0 gid=0
HOME: '/Users/caiovinicius'
appdata: '/Users/caiovinicius/.dropbox/instance1'
         real_path='/Users/caiovinicius/.dropbox/instance1'
                mode=0o40700 uid=501 gid=20
         parent mode=0o40755 uid=501 gid=20
dropbox_path: '/Users/caiovinicius/A_ILHAS Dropbox'
              real_path='/Users/caiovinicius/A_ILHAS Dropbox'
                    mode=0o40700 uid=501 gid=20
              parent mode=0o40750 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                      mode=0o100755 uid=501 gid=20
                parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                      not found
                parent not found
tempdir: '/var/folders/vk/lrhvj0l532s4qxc8f4bzn76c0000gn/T'
         real_path='/private/var/folders/vk/lrhvj0l532s4qxc8f4bzn76c0000gn/T'
                mode=0o40700 uid=501 gid=20
         parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
  File "desktop/dropbox/client/authentication/register_host_helper.py", line 505, in _try_register_host
  File "desktop/dropbox/client/authentication/register_host_helper.py", line 707, in _on_register_host_success
  File "desktop/dropbox/infinite/preferences.py", line 151, in update_local_config_from_server
  File "desktop/dropbox/infinite/preferences.py", line 246, in _get_root_policy_unlocked
  File "desktop/dropbox/infinite/preferences.py", line 263, in _get_user_choice_root_policy_unlocked
  File "desktop/dropbox/infinite/preferences.py", line 282, in _get_policy_for_source_unlocked
  File "desktop/dropbox/infinite/preferences.py", line 78, in from_str
ValueError: <dropbox.client.trace_tracker.TraceTracker object at 0x11e617e20>

 

desktop
Error Messages
Mac
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