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Poppy17's avatar
Poppy17
Explorer | Level 4
3 hours ago

Every time I open my Dropbox folder the tray window pops open

Question or Issue I am using an HP laptop running windows 11 with the Dropbox app downloaded Recently,  every time I open Dropbox, a box with my history pops up - SEE BELOW This is REALLY  anno...
desktop
GUI
windows
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 hours ago

Hey Poppy17, thanks for bringing this to our attention.

Let's get right to it!

So, this window is part of the Dropbox software, but indeed, it shouldn't pop open every time you open your Dropbox folder.

To see if it helps, can you please restart your computer?

If it doesn't, you can try to uninstall the Dropbox app, restart your computer and reinstall it.

Let me know how It goes.

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