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Poppy17's avatar
Poppy17
Explorer | Level 4
3 hours ago

Every time I open my Dropbox folder the tray window pops open

Question or Issue

I am using an HP laptop running windows 11 with the Dropbox app downloaded

Recently,  every time I open Dropbox, a box with my history pops up - SEE BELOW

This is REALLY  annoying, as I can't access my folders list which is hidden behind it. I have to keep tapping things until it disappears! How do I stop it appearing please?

 

desktop
GUI
windows

1 Reply

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 hours ago

    Hey Poppy17, thanks for bringing this to our attention.

    Let's get right to it!

    So, this window is part of the Dropbox software, but indeed, it shouldn't pop open every time you open your Dropbox folder.

    To see if it helps, can you please restart your computer?

    If it doesn't, you can try to uninstall the Dropbox app, restart your computer and reinstall it.

    Let me know how It goes.

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