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AndPhoto's avatar
AndPhoto
Explorer | Level 4
3 years ago

External drive troubles in Ventura

I just updated to Mac Ventura, and my external SSD started acting weird. If I unplug without properly ejecting the drive, the OS considers it a new drive, and it gets labeled with a number (1, 2, 3, ...
desktop
Dropbox Plus
Mac
Setting up the apps
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey AndPhoto, thanks for reaching out to the Dropbox Community.

 

Do you mean that the location of your Dropbox folder is your external drive?

 

If that's the case, with the new Dropbox for macOS app, your Dropbox folder can only be located in ~/Library/CloudStorage and cannot be moved, so the app might not be recognizing your external drive as the location of the Dropbox folder.

 

This is one of the expected changes with the new version of the app; did you get a notification to update the Dropbox app?

 

Let me know what you find.

  • AndPhoto's avatar
    AndPhoto
    Explorer | Level 4
    3 years ago

    I have the old Dropbox app, that still supports external drives, it just that it thinks it is a new drive every time I reconnect the external drive.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the update, AndPhoto.

       

      Are you making sure that the drive gets connected before the Dropbox app starts on your computer?

      • AndPhoto's avatar
        AndPhoto
        Explorer | Level 4
        3 years ago

        Yes. One time all I did was restart my computer, and it gave me the "relink or quit" option upon startup.

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