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Forum Discussion

Ian_A6's avatar
Ian_A6
Collaborator | Level 9
8 years ago
Solved

Get rid of preview pane in iPad app!

New iOS version today says I can now get rid of the Preview pane but HOW? Waited so long for this and now I can't work out how to do it!!
Mobile
Setting up the apps
  • Maple's avatar
    Maple
    8 years ago

    Hi Ian,

     

    The feature is still rolling out. You'll see it soon as a X button in the top left of the preview pane.

Ian_A6's avatar
Ian_A6
Collaborator | Level 9
8 years ago

Sorted! The cross only seems to be visible in portrait mode, although the change persists when you switch back to landscape. 

DavidZ's avatar
DavidZ
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Are you still seeing the X only in portrait orientation? Which tab are you on (Home, Files, etc), and is there a file open in the right pane? If so, what type of file is it?

  • Ian_A6's avatar
    Ian_A6
    Collaborator | Level 9
    8 years ago

    yes. open any document by clicking on the left-hand side list and the X should be visible on the right-hand side. If not just rotate to portrait mode. The state seems to persist until you fully close the app - when you re-open the app you have to do this again, which hopefully they will give an option in future (although given how long it took to get this done, I wouldn't hold your breath) 

    • DavidZ's avatar
      DavidZ
      Icon for Dropbox Staff rankDropbox Staff
      8 years ago

      Thanks for the response Ian - I'm specifically asking whether the X disappears for you in landscape mode. If so, any other details would be appreciated so that we can investigate, as we haven't been able to reproduce this issue.

      • Ian_A6's avatar
        Ian_A6
        Collaborator | Level 9
        8 years ago

        The X appears to be present regardless of the orientation now although this definitely wasn't the case initially - it's too obvious to have been missed.

         

        Thanks

         

  • Michael D.105's avatar
    Michael D.105
    Explorer | Level 3
    7 years ago
    This is broken again in the latest update for iOS 13. The X does not appear in portrait or landscape mode
    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      7 years ago

      Thanks for the report Michael D.105!

      Would it be OK with you if I reached out via your Dropbox associated email address to have a further look into this?

      Just for troubleshooting's sake, could you confirm you're on the last version of your iPad's OS and our mobile app's as well?

      Thanks so much!

      • Michael D.105's avatar
        Michael D.105
        Explorer | Level 3
        7 years ago
        Yes to all 3

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