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Forum Discussion
psychomaniac189
14 days agoNew member | Level 2
How can I remove myself from the Beta program?
the opt out option in the settings does not work I need somebody on the dropbox side to turn it off!!!!!!!!!!! I have installed the stable version a million times and it keeps updating to the beta. so TURN IT OFF ON YOUR END!!!!!!!!
- psychomaniac189New member | Level 2
yes i have both. can you just turn it off on your end? cuz i been asking a million times. and you jsut sound like a robot? dont worry i will repost in a few days IT JUST KEEPS UPDATING TO THE BETA!!!!!!!!!
- Megan
Dropbox Staff
Hey psychomaniac189, I'd love to do so, but I don't have the appropriate tools here in the Community.
I'm just asking for more info, because I need to make sure we're on the same page here and that we've exhausted all the necessary troubleshooting.
Did you try the steps that Rich provided in the other thread that you've posted? If so, then do you see the same results?
If this doesn't work either, I can reach out via email in order for us to have a closer look into this.
- psychomaniac189New member | Level 2
I posted yesterday but i guess it didnt sick? so far so good compared to what rich posted. ill give it another few days. and reply back and if it works I'll go to that thread and mark it as solved. okay?
- Megan
Dropbox Staff
Hi psychomaniac189, let's jump right into this!
It sounds like you're trying to disable "Early Access" from your account online, right?
Have you tried accessing our website in order to disable it using an entirely different browser, or incognito mode? If so, do you notice the same results?
Lastly, have you also tried the offline installer that can be found here?
Keep me posted, and we'll take it from there!
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