Forum Discussion

ReneeRainzy7's avatar
ReneeRainzy7
New member | Level 1
29 days ago

How can I sign into a different account on the Dropbox desktop app on Mac?

Hi,

I have two accounts: one is the basic plan with a single email, and the other is an upgraded account, but for some reason, it’s linked to a different email address. I accidentally connected the basic account to Finder on my Mac, and now I can’t seem to switch it.

I’ve logged into the upgraded account and downloaded the installer multiple times, but it always reverts to the basic account. I’ve also tried linking the accounts without success.

At this point, I feel like I must be missing a step and could really use some help to resolve this.

Thank you so much

Renee

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi ReneeRainzy7, thanks for bringing this to our attention.

    Have you tried these steps to log out of the Dropbox account in the desktop application?

    Keep me updated with any progress!