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Anonymous's avatar
Anonymous
8 years ago
Solved

How do I delete duplicate Dropbox folder

I upgraded my wife from old Vista laptop to new Win10 laptop. 

 

At first, I copied al her user folders to the new machine. This included her Dropbox folder. I later installed Dropbox. This downloaded all her Dropbox folders and files. This dropbox folder appears to be outside of her User folder. So we have Dropbox inside and outside the user folder. 

 

I saved a file to the Dropbox folder inside her user folder and it showed up there. But it did not show up in the other Dropbox folder.

 

I would like to delete one of these Dropbox folders, but don't want to end up with all the files deleted (they are same files in both folders).

 

So, what is best plan? 

  • Minato's avatar
    Minato
    8 years ago

    Hey anonymous and brianchew,

     

    What Pikamander2 has stated is correct.

     

    I can also suggest to check which is the actual syncing folder on your computer by following these steps:

     

    1. Click the Dropbox icon in your system tray.
    2. Click on your initials/profile pic
    3. Click on "Preferences"
    4. Click on the "Sync" tab 

    In the "Dropbox folder location" section, you should be able to see the location of the Dropbox folder.

     

    Move or copy the files you want on that folder and then delete the unwanted one.

     

    I hope this helps!

     

    Mod note: edited to update steps [last update 2023]

12 Replies

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  • Rxn's avatar
    Rxn
    Explorer | Level 3
    6 years ago

    Hi

     

    Thank you. 

     

    Yes, the K drive was established when the computer crashed.  So it was - at that time 6 months ago - created on an external drive. 

     

    The K drive is now the location where all my files are current.  The K drive does not appear to link to the other Dropboxes.  As well, I do not know how to access it remotely.

     

    Rick

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    In that case, you could try moving your Dropbox folder to point to your K drive, Rick. 

     

    To make sure you get this right though, you can unlink your account through the app's preferences, and from there, upon re-linking it, choose your K drive from the 'Advanced Setup' option to be the location of your Dropbox folder. 

     

    If your old Dropbox folder was added, for example, to: K:\Desktop\Dropbox you would need to choose K:\Desktop and the client (i.e. the desktop application) will try and create a new Dropbox folder. If you're connecting with the same Dropbox account as before, Dropbox will detect the existing folder and will then prompt you to merge the Dropbox folder. Upon merging the desktop version of Dropbox will check the existing files and the server versions and update accordingly.

     

    Please do note that any changes made to the files in the Dropbox folder or on the web interface while the folder was "offline" will generate conflicted copies

     

    Keep us posted on your progress! 

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