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Jeff L.6's avatar
Jeff L.6
New member | Level 1
10 years ago

How do I find out which version of Dropbox I have?

Trying to back up a website, and I'm being asked if I want to back it up onto v1 (legacy) or v2 (new). I can't find amongst my various Dropbox account details etc. which version I have. If anyone can point me in the right direction that will be very much appreciated. Thank you. J.

5 Replies

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  • Robert S.'s avatar
    Robert S.
    Icon for Super User alumni rankSuper User alumni

    Click the Dropbox client icon in your system tray/menu bar, then, gear icon > Preferences... > General tab.

    Or, just hover your mouse pointer over the client icon and all will be revealed.

    FYI, v1.x & v2.x are both ancient and long obsolete, you should be on at least v3.4.6, with the current stable build being v3.6.5.

  • Jeff L.6's avatar
    Jeff L.6
    New member | Level 1

    Thank you Robert. I don't have a client icon in my system tray/ menu bar. I only have the basic Dropbox package. Can you suggest anything else, please? Thank you. J.

  • Robert S.'s avatar
    Robert S.
    Icon for Super User alumni rankSuper User alumni

    There are only three tiers of Dropbox service, Basic, Pro and Business.

    Trying to back up a website, and I'm being asked if I want to back it up onto v1 (legacy) or v2 (new).

    Where exactly are you seeing this message, what application is generating it?

    On the face of it, I'd say it's nothing to do with Dropbox.

  • Jeff L.6's avatar
    Jeff L.6
    New member | Level 1

    Thanks Robert. It shows up on the Backup Buddy WordPress plugin, at the point where its asking you to choose where you want to save your files etc. J.

  • Robert S.'s avatar
    Robert S.
    Icon for Super User alumni rankSuper User alumni

    Unfortunately, as this is a third-party product not made by Dropbox, you'll have to take up any issues with it directly with the developer.

    https://ithemes.com/contact/

    Sorry that I can't be of more help in this instance.

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