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Forum Discussion
Swe T.
11 years agoNew member | Level 1
How to Clear or Remove the Recent file list in mobile apps
I want to clear all the Recent file list, there has no clear function please advise how to clear the list.
Thanks & regards
Swe Tin
- Hi everybody,We’d like to provide an update on this topic:Keep in mind that you can completely hide the Recents section with the new modular home layout on mobile:1. Open the Dropbox mobile app.2. Tap the customize icon (artist palette) 🎨3. To add or remove a default section, tap the toggle next to Recents, Starred, Camera Uploads, 4. Viewed links, Shared, or Offline.5. Tap Save to save your changes.You can find more info in here.Also, based on your comments, our team is working on improving the recents list update (when an item is deleted remotely). Thank you for sharing your feedback on this.We'll keep you in the loop for future features related to this.Sam
310 Replies
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Sofia
Sorry, but reversal of poor design decisions is about a few simple questions, not a complex product road map.
Questions are straight forward. Is Dropbox committed to:
- Remove Recents-tab to improve privacy, usability and performance (yes or no?)?
- Remove the totally redundant viewers and allow files to be opened on a tap with the apps that were designed for it like adobe PDF (yes or no)?
- Provide option to share a file instead of a link (yes or no)?
- Support off line synchronization of folders and not just files (yes or no)?
If by now, dropbox still can't answer these questions, then this proves Dropbox is fully disconnected from it's user base and has no customer focused road map in place.
I wish I don't have to migrate away from Dropbox, but the way Dropbox has been responding to the community is appauling. Please stop moderation by other users who then feel empowered to beat up your customers and take management of your community actively into your own hands.
- Andy R.1610 years agoNew member | Level 1
Thank you Sofia, I just came to discuss the same thing as I ran into a very embarrassing issue when a client saw a very personal file while I was loading up the app to show a product image. Suffice it to say I will not be opening the dropbox app in front of anyone again until I'm certain I can disable recents.
- Ben S.5810 years agoNew member | Level 1
It's been almost a year, I've not seen one user that likes the feature and so unfortunately it's reached the point where I'm starting to move all my stuff to alternate providers.
Thank you dropbox, you were a great pioneer but you guys really dropped a bollock on this and letting it drag on do long showed a complete disregard for your users.
Adios.
- Craig C.1910 years agoNew member | Level 1
As a direct result of this issue, my company has decided not to sign up for Dropbox for business with 6 user licences, we have now signed up with another provider after waiting too long for this to be resolved.
It's a shame that such an easily resolved issue is having such a negative impact, the lack of customer focus is a huge driver in a competitive market.
- Peter F.3510 years agoNew member | Level 2
I have now moved all my files to Box. I'm keeping a dropbox account for the folders other people still share with me. With that, I'm signing out from this thread, expecting nothing from dropbox.
- Robert B.1210 years agoNew member | Level 1
Adding my vote to suppress items in the recent list, clear the full list, or disabling the list
- Matthew M.5410 years agoExplorer | Level 3
Come on Dropbox. We need these features ASAP!
- Edgar O.210 years agoNew member | Level 1
I just purchased the "pro" version and in less than 48 hours I'm desperately joining the petition to allow us to clear and hide the "recent" files.This is a very annoying issue and concerns to user privacy.
I'm a software developer and I know it shouldn't take so long to add such feature. To whom should we address our concern?
Please, help us!
- Steve N.1810 years agoNew member | Level 1
I've been a subscribed user for a long time and it seems this privacy issue won't get addressed. My cancelled subscription won't phase you, but understand that this problem is severe enough to consider moving my business elsewhere as well as have my team use a different service. A simple "Clear Recent" or "Disable Recent" is all that is needed to satisfy this concern.
- Lawrence C.310 years agoNew member | Level 1
June 3rd 2016....... in case i was to stupid to pay attention, is there yet any cure for the recent default in this god-forsaken app? No. Wow.... I guess I'm not the stupid one.
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