Forum Discussion

Marcus D.9's avatar
Marcus D.9
Explorer | Level 4
11 years ago
Solved

How to clear the Dropbox mobile app cache on iPhone/iPad?

Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data...
Mobile
Third Party Integrations
  • Tomáš P.2's avatar
    Tomáš P.2
    9 years ago

    Just noticed today that there's a new button in Dropbox settings saying Clear cache. So hopefully the problem is now resolved :-)

Snowdog63's avatar
Snowdog63
Helpful | Level 5
9 years ago

So I just used the "clear cache" button & Dropbox is still taking up 14.36GB on my phone.

I don't have a computer that will run Dropbox (since they stopped supporting it on older browsers) so I have no way of seeing if any of my folders are set to reside on my phone or whatever, (because for some bizarre reason, this functionality is not available when looking at my Dropbox in a browser - Go figure) but certainly in the app on my phone, no files are set to be seen offline.

Snowdog63's avatar
Snowdog63
Helpful | Level 5
9 years ago
And I see, reading further through the thread from the rather misleading "solved" b*llsh*t at the beginning, that I'm not alone in this.

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