Forum Discussion

Marcus D.9's avatar
Marcus D.9
Explorer | Level 4
11 years ago
Solved

How to clear the Dropbox mobile app cache on iPhone/iPad?

Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data...
Mobile
Third Party Integrations
  • Tomáš P.2's avatar
    Tomáš P.2
    9 years ago

    Just noticed today that there's a new button in Dropbox settings saying Clear cache. So hopefully the problem is now resolved :-)

Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 years ago
Herma wrote:

Ik heb een iPhone 5 S en een gratis Dropbox account. Is die knop dan ook zichtbaar? Ik zie de knop helaas :disappointed_relieved: niet!

Ja, de knop bestaat op de iPhone 5S. Het bevindt zich in Instellingen op het tabblad Account. Of het daadwerkelijk iets doet, staat nog ter discussie.

Herma's avatar
Herma
Helpful | Level 5
8 years ago
Huhh....ik zie de knop echt niet bij Account!
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 years ago
    U moet eerst naar Instellingen gaan via het tabblad Account. Tik op het tandwielpictogram boven aan de pagina.

    Als je het nog steeds niet ziet, controleer je of je de nieuwste versie van de Dropbox-app gebruikt.
    • Herma's avatar
      Herma
      Helpful | Level 5
      8 years ago
      Och ja, toch gevonden.

      Bedankt!!
    • Herma's avatar
      Herma
      Helpful | Level 5
      8 years ago

      how can I indicate that my problem has been resolved

      • Louise22's avatar
        Louise22
        New member | Level 2
        8 years ago

        Check your memory before clearing cache and after by going to settings general

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