Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
PlantPoster
2 years agoExplorer | Level 3
I can't access the site or my apps
I'm having trouble accessing my folders--folders that I've created and shared. I can see the Main Folder I shared and all the folders within it. But when I click on a folder to access the contents, it says the folder doesn't exist. This hasn't happened to me in the past. Why is it happening now?
4 Replies
Sort By
- chasman58New member | Level 2
Could be because they scheduled maintenance of the website at 5:00 Pacific time. Right at the same time most people are attempting to access their files....
- Jay
Dropbox Staff
Hi everyone, currently the Dropbox site and services are undergoing scheduled maintenance.
We appreciate your patience on this matter.
- PlantPosterExplorer | Level 3
Yes, it didn't work for a couple of days before, during, and after the maintenance. But it's working now. Thanks.
- Megan
Dropbox Staff
Hi PlantPoster, if you need anything else, give us a shout!
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!