Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Forum Discussion
drp242
13 days agoNew member | Level 2
I'm using the new macOS on beta, and the Dropbox app keeps crashing, and asks to restart.
Just installed new macOS 26 beta 1 and dropbox keeps crashing. It asks to restart but then crashes again.
Hey everyone, thanks for your patience while we got this sorted! The issue should be resolved now--just make sure you've installed the latest Dropbox beta (version 227.3.4638) to regain access to Dropbox. If you're still seeing any issues, feel free to reach out!
31 Replies
- JeffDeMello7 days agoExplorer | Level 4
I've downloaded the beta and am now a happy camper again! Thanks DF-Dropbox and drp242! 👍 😀
- Nancy10 days ago
Dropbox Community Moderator
Hey UpSurge! Please follow Walter’s instructions here first.
After that, you can download the beta app version from this page.
- UpSurge10 days agoNew member | Level 2
Where can we access that version? I downloaded the latest but it is still crashing.
- Walter11 days ago
Dropbox Community Moderator
I'm happy to hear that it's sorted now and also thank you for your nice words RK_Florida
Let us know if anything else comes up!
- RK_Florida11 days agoNew member | Level 2
Hi Walter, I was using Safari which was linking me to the wrong version. I switched to Firefox and everything worked. Thanks for following up with me. This forum is a fantastic resource.
- Walter11 days ago
Dropbox Community Moderator
Hey RK_Florida - did you enable the 'early releases' from your account's settings first?
- RK_Florida11 days agoNew member | Level 2
When I get to the DL page, the page shows Dropbox 227.3.4638 but the downloaded version is Dropbox 226.4.5094.
- Rrraoul11 days agoNew member | Level 2
Works! Issued solved - thanks for the speedy update!
Removed old Version (incl. Library-Files) and then installed via Chrome (Download via Safari somehow didn't work). Used the following DB-Beta version: https://www.dropboxforum.com/discussions/101003016/beta-build-227-3-4638/836728 - Jay11 days ago
Dropbox Community Moderator
Hi Pirune, thanks for your message.
The issue should be resolved now. You can enable the beta version of the app from this page on your account (by enabling early access), and then you can download the beta version of the Dropbox desktop application from this page.
Please let us know if you're still experiencing the same behavior.
- Pirune11 days agoNew member | Level 2
How long will it take? Can you specify the number of days?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!