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Forum Discussion
The TechJedi
4 years agoHelpful | Level 5
Installation Failed Error Code 1073741795
I keep getting the same error over and over again.
I have tried every suggested resolution and nothing has worked. Anyone?
Our engineers have put out a new Beta Build: 150.3.4929, which fixes the 'Installation failure: Error code 1073741795'. You can find details about the fix, and how to install it, here.
150 Replies
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- Emmet4 years ago
Community Manager
Our engineers are aware of the 'Installation failure: Error code 1073741795'. We apologize for this inconvenience and are working to find resolution.
- yho1234564 years agoHelpful | Level 6
Thanks @Megan, I probably wouldn't have found that link just on myself. I have reported the issue and mentioned that I am willing to help test things if this is helpful to the dev team.
- mtesta4 years agoHelpful | Level 6
I can't believe there is no resolution to this issue. . .I'm seriously contemplating using a different service. I need to have access to my data on all my devices. This is nuts.
- Megan4 years ago
Dropbox Community Moderator
Awesome job there, yho123456! Thank you for taking the time to mention it here, and also for helping out the team with this! 😊
Also, mtesta, please bear with us. I know this isn't ideal, but our team is working hard in order to get this resolved. I'll definitely make sure to update you when I hear back from them.
If you need anything else, let me know.
- rigadin4 years agoExplorer | Level 4
I did the full reinstallation https://help.dropbox.com/fr-fr/installs-integrations/desktop/advanced-reinstall and still the same !
What a big s. !
- humus4 years agoHelpful | Level 6
Any news from the dev team?
- mtesta4 years agoHelpful | Level 6
Seriously, this needs to be addressed. It's been weeks.
- JenTo4 years agoHelpful | Level 7
It looks like DB support rolled the other threads into one https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Installation-Failed-Error-Code-1073741795/td-p/563661 and it's been marked "solved" because the engineers are aware of the issue and working on finding a resolution, we're sorry for the inconvenience.
- JenTo4 years agoHelpful | Level 7
Megan I trust DB support will update everyone whose posted to this thread or the other threads that were rolled into it. Thanks
- Kyle mcGill4 years agoExplorer | Level 4
Hi Hannah, that is one of the details exacerbating the issue. I can never get past step 2 as every uninstall attempt is met with this every time:
I cannot uninstall the app to begin with in order to perform a re-install.
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