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Forum Discussion

JMS202's avatar
JMS202
Explorer | Level 4
7 years ago

Issue with Dropbox app on iOS 12.2: Files=> “Unable to Load Folder”

I am seeing an error in my Dropbox app for iOS 12.2 on both my two iPads AND on my iPhone whenever I go into the app and click on the Files icon at the bottom...it tries and then immediately returns ...
Mobile
Setting up the apps
bocaboy's avatar
bocaboy
Explorer | Level 3
7 years ago
I’ve got exactly the same problem on both my iPhone XS and iPad. Both are running the latest release of iOS. Please share your findings when you finally get this problem solved.

Thanks so much!
bocaboy's avatar
bocaboy
Explorer | Level 3
7 years ago
Hmm, just solved this problem by tapping on the thumbnail/list icon in the upper right of the screen. Not sure why that works, but it did for me.

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