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MKD-W11's avatar
MKD-W11
Explorer | Level 3
2 months ago

Laplink PCmover Win10PC->Win11PC now got 2 Dropboxes on Desktop & D'box overflowing

Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Question or Issue Earlier today used Laplink PCmover Professional to migrate from an old Win10 PC...
desktop
windows
TimFromLaplink's avatar
TimFromLaplink
New member | Level 2
2 months ago

Hi MKD-W11​ , Tim from Laplink Software here.

Very sorry to hear of the issue, my team would love to grab some more information for us to improve your experience and future transfers with Dropbox. 

If you are willing, we would first be interested in the log files found in C:\ProgramData\Laplink\Pcmover. Please email me those at [Removed as per Community Guidelines] or just send me a email and I'll reply with a cloud location to upload them. 

Thanks for bringing this to our attention, looking forward to solving it with you!

-Laplink

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