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serad63's avatar
serad63
New member | Level 2
2 years ago

Lost backup after rebuilding configuration settings by unlinking/relinking Dropbox

Hi,

following instructions of your helpdesk, after rebuilding my configuration settings by unlinking and relinking my Dropbox account to my computer, I lost the backup of my PC, so I had to backup it again from scratch this meant a long procedure and a long time without a backup available in case of need.  

This problem should be fixed to guarantee full availability of PC backup in every situation.

 

desktop
Setting up the apps

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for taking the time to post here today, serad63.

     

    I've made sure to pass your feedback along to our team about this.

     

    If you need anything else, don't hesitate to let us know.

     

    Have a great week ahead.

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