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Forum Discussion

RobertPatton's avatar
RobertPatton
Explorer | Level 4
5 years ago

macOS Monterey 12 - Couldnt Start Dropbox

bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
desktop
Error Messages
Mac
Setting up the apps
Web
Charlie337's avatar
Charlie337
Explorer | Level 4
5 years ago

Thanks Andrea - I have tried but in Security & Privacy/Privacy there is no Dropbox listed..

andreabonato's avatar
andreabonato
Helpful | Level 6
5 years ago

I think it better to go first on File and Folders and select here all Dropbox items.

After this you could find Dropbox folder on Full Disk Access.

Please try it!

Bye

Andrea B.

 

  • shinbeth's avatar
    shinbeth
    Experienced | Level 13
    5 years ago

    Unlike Full Disk Access, File and Folders is greyed out on Monterey/Big Sur, even after your enter your password.

     

    Anyway Dropbox is both marked as ticked with full access on both Full Disk Access and Files and Folders, and Dropbox still won't open - so it's irrelevant.

     

    Dropbox teams keep ignoring us. I don't think it's sustainable. A lot more people will complain as they migrate to Monterey.

  • Charlie337's avatar
    Charlie337
    Explorer | Level 4
    5 years ago

    Thank you - my computer assistant did this for me and it worked - I didn't have the confidence to go that extra step. All working now 🙂

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