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Lesbo's avatar
Lesbo
Explorer | Level 4
3 years ago

MacOS Ventura 13.0.1 - Constantly Asking to get Started with Update

MacOS Ventura 13.0.1 - running on Intel Core i9 15" (2019) Macbook Pro  The Prompt keeps coming up even though I have run the installation numerous times   DropBox for MacOS is Now Ready Upda...
desktop
Error Messages
Mac
Setting up the apps
navidcy's avatar
navidcy
Explorer | Level 4
3 years ago

I have exactly the same problem as @Lesbo above! I also  have Dropbox Encore. I tried to update to the latest Mac version the Dropbox was asking me and I also go this error (probably a different filename):

 

 

with similar contents in the .txt file. It was impossible to open Dropbox... So I went back to the pre-updated version of Dropbox + Dropbox Encore and now it's OK but complains that it needs to update.

 

What should I do?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey navidcy, sorry to see you're also having trouble with this.

 

Can you actually send us a screenshot of the error log? To see the error log, you'll need to click on the .txt file on the error message?

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