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Forum Discussion
MacOS Ventura 13.0.1 - Constantly Asking to get Started with Update
MacOS Ventura 13.0.1 - running on Intel Core i9 15" (2019) Macbook Pro
The Prompt keeps coming up even though I have run the installation numerous times
DropBox for MacOS is Now Ready
Upda...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi tucsonbil, could you try temporarily disabling both the firewall and antivirus software to see if this helps with the upgrade of the Dropbox desktop application?
Jay:
Thank you for your suggestion ... I've done as you indicated and am now waiting on Dropbox to successfully install or loop back to the earlier condition. 3 hours 55 minutes to go. I'll circle back when I know more ...
Bill
Jay:
Didn't take but 5 minutes. It didn't even finish indexing the files ... Back to square one.
Bill
I wonder if the solution here isn't to make sure all files are fully synchronized, quit out of it, uninstall Dropbox, and then just reinstall fresh to resync files. Not sure why but I wasn't having any issue with this... but I think I uninstalled Dropbox at one point since I was running the files on my local NAS which has a cloud sync feature (which is very useful) for Synology.
But I needed files for my laptop when I'm on the go that can't wait until I get home, so maybe this was a permissions issue where I gave it full disk access in Privacy settings in Settings for Mac Ventura. All these posts almost sound like the system can't access the folder but doesn't tell you that it can't except by just not installing the update and prompting you all the time.
Alissa:
I'll give it a try and see what happens ... Will report back with what I find.
Thank you.
Bill Arnold
