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Lesbo's avatar
Lesbo
Explorer | Level 4
3 years ago

MacOS Ventura 13.0.1 - Constantly Asking to get Started with Update

MacOS Ventura 13.0.1 - running on Intel Core i9 15" (2019) Macbook Pro  The Prompt keeps coming up even though I have run the installation numerous times   DropBox for MacOS is Now Ready Upda...
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Error Messages
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Setting up the apps
ProfP1313's avatar
ProfP1313
New member | Level 2
3 years ago

I have this same problem. Ever since I updated to Ventura 13.3.1, Dropbox just shows "Starting ..." and the drive keeps spinning until (hours later) I get tired of it and quit Dropbox. When it's showing "starting …" other apps won't run, presumably because I have ALL my files in Dropbox.

I have restarted the computer a couple of times, uninstalled Dropbox and re-installed, all with no effect.

I'm on a MacBookPro 13-inch, 2020, 4 ports.

Would really appreciate some help. I can't work!

 

Thank you.

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi ProfP1313, welcome to our Community!

 

Now, let's jump straight into this, and check a few things. Can you check the app's precise syncing status, along with the version you're using, and let me know more? You can find the version by hovering your mouse over the little Dropbox icon, on your menu bar, next to your WiFi.

 

Also, how long is the app stuck in this starting limbo?

 

Let me know more, and we'll take it from there! 

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