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Fayanora's avatar
Fayanora
Explorer | Level 4
4 years ago
Solved

Moving to a new drive instructions don't match screen

I'm on a Windows 10 machine, trying to change Dropbox over to the D drive since C is getting full. But none of the tutorials or official instructions match my screen. When I go to the taskbar and cli...
desktop
  • Jay's avatar
    Jay
    4 years ago

    Hi Fayanora, it looks like the Dropbox desktop application is appearing higher than it should be. Your screen resolution is also rather small, so you can't see the options at the top of the app itself, where you can access the preferences. 

     

    Have you enabled any Windows settings to increase the font size or DPI?

     

    As a workaround you can Ctrl-Click the Dropbox system tray icon to reach the various options in the app, including the preferences.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Fayanora, thanks for reaching out to us today!

 

Can you please confirm that you're clicking on the Dropbox icon in your system tray?

 

If so, you should be able to find the preferences, by clicking on your initials or profile pic.

 

If you don't see that, please do send us a screenshot of what you see.

 

Thanks.

  • Fayanora's avatar
    Fayanora
    Explorer | Level 4
    4 years ago

    Yes I bloody well clicked on the bloody system tray icon! I've been using computers for at least 20 years now, I know what the bloody system tray is!!! I click on the icon in it and all it dram well shows me is a list of recently updated files, an "upgrade" button, and not a single frickin thing else! If y'all would let me post a screenshot, I would PROVE it to you by uploading it, but you don't.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey Fayanora, sorry to jump in, but you should be able to attach a screenshot in your response through the photo icon within your reply's box.

       

      Let us know if you're not seeing this icon on your end. 

      • Fayanora's avatar
        Fayanora
        Explorer | Level 4
        4 years ago

        The photo icon appears but clicking on it was doing nothing, and I wasn't able to click on ANY of the buttons up there. Until, of course, just now. Maybe restarting my computer fixed that particular issue. But it wasn't working all the other times I tried it. Anyway here's what I get when I click on the Dropbox icon in the system tray:

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