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dnemes's avatar
dnemes
Explorer | Level 4
2 years ago

No context menu on windows 10. Selective sync also doesn't work.

Hey All, 

 

Originally I had the issue, that my dropbox doesn't sync properly to one of my machines: a Windows 10 PC. It looks as if one of my folders is selectively synced (90% of its contents are unavailable on my machine), while no selective sync is set up in the preferences - and the missing folders do show up in the relevant preference pane.

 

While looking for a solution, I tried to see if setting some files offline or online via the right-click context-menu commands in Windows Explorer helps, but it didn't. I have the latest version of the desktop app installed. 

desktop
Setting up the apps
sync

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hmm, thanks for trying, dnemes.

     

    In that case, can we send you an email, so we can take a closer look internally?

  • dnemes's avatar
    dnemes
    Explorer | Level 4
    2 years ago

    Yes of course. Feel free to send me an email. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks, I've sent you an email, please could you reply to it when you get a chance.

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