Not able to install the Dropbox Desktop App

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Editor2 wrote:

I have the latest version of Monterey for Mac (12.4). I need to install the Dropbox "Desktop app" for my new freelance job and while it drops into the downloads folder, it doesn't install.

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Are you downloading it from here?

• https://www.dropbox.com/install

I have the same problem. I can't install the DB desktop app. Awful.

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Editor2 wrote:

I have the latest version of Monterey for Mac (12.4). I need to install the Dropbox "Desktop app" for my new freelance job and while it drops into the downloads folder, it doesn't install. I have tried opening it many times. Any ideas on a workaround?

Many thanks!

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If you're experiencing issues with installing the Dropbox desktop app on your Mac running Monterey (macOS 12.4), you can try the following steps to troubleshoot the problem:

1. Check System Requirements:
Ensure that your Mac meets the system requirements for the Dropbox desktop app. Visit the official Dropbox website to verify the compatibility with macOS Monterey.

2. Download a Fresh Copy:
Delete the existing downloaded Dropbox installer and download a fresh copy from the official Dropbox website. Sometimes, the downloaded file may be corrupted.

3. Disable Security Software:
Temporarily disable any antivirus or security software that might be blocking the installation process. Make sure to re-enable it after the installation is complete.

4. Run Installer as Administrator:
Right-click on the Dropbox installer and choose "Open" or "Run as Administrator." This can sometimes bypass permission issues that may be preventing the installation.

5. Check Disk Space:
Ensure that you have sufficient free disk space on your Mac for the Dropbox app to be installed.

6. Update macOS:
Make sure your macOS is up to date. Check for any available updates in the System Preferences > Software Update.

7. Restart your Mac:
A simple restart can sometimes resolve installation issues. After restarting, try running the Dropbox installer again.

8. Use Terminal:
If you're comfortable using the Terminal, you can try installing Dropbox using the command line. Open Terminal and navigate to the directory where the Dropbox installer is located. Then, run the following command:
```
sudo installer -pkg DropboxInstaller.pkg -target /
```
Replace "DropboxInstaller.pkg" with the actual name of your Dropbox installer.

9. Contact Dropbox Support:
If the issue persists, consider reaching out to Dropbox support. They may have specific guidance or solutions for the macOS version you are using.

Remember to back up important data before making significant changes to your system or trying advanced troubleshooting steps.