Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

entodoays's avatar
entodoays
Helpful | Level 5
22 days ago

Nothing gets copied to the clipboard after clicking "Copy link" on Linux.

Application Affected
Dropbox
Device
Dell Inspiron 5482
Operating System/Browser (if using the web)
Fedora Workstation 43 running Gnome on Wayland.
Dropbox App Version (if using the app)
(241.4.4853 - found in app settings or About section)

Question or IssueThe question is about the context menu in Files. When I click on the Dropbox item in the context menu and choose "Copy link" nothing ends up in the clipboard. The only workaround I found is to go the dropbox web interface and copy the link from there.

10 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    16 days ago

    I just opened a ticket for you entodoays, so that we can investigate this further. 

    Please reply back to me, and we’ll go from there.

  • entodoays's avatar
    entodoays
    Helpful | Level 5
    17 days ago

    I installed xclip and xsel but this doesn't solve the problem. I'm running Fedora 43 which no longer has an X11 session. Shouldn't this be treated as a bug and the app updated to work with Wayland since this is the new de facto standard?

  • Hey entodoays - this looks like a Wayland clipboard integration issue. The copy notification showing up but not actually copying to the clipboard is a pretty classic sign of that.

    A couple things to try:

    1. Make sure you have xclip or xsel installed. Open a terminal and run:
    2.    sudo dnf install xclip xsel

    2. If that doesn't work, try switching to X11 instead of Wayland (you can change this at the login screen). Sometimes apps don't play nice with Wayland's clipboard yet.

  • entodoays's avatar
    entodoays
    Helpful | Level 5
    18 days ago

    I unistalled and reinstalled dropbox. The settings were remembered and I didn't have to relink my Dropbox. The bug is still present.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    21 days ago

    Hey entodoays, let me jump in here! 

    Can you still try uninstalling and then reinstalling the desktop app? 

    Even if you currently have 3 devices linked, that shouldn't be a problem. Once you reinstall it will be on one of the devices you're using. If you come across any issues, don't hesitate to let me know. Thanks!

  • entodoays's avatar
    entodoays
    Helpful | Level 5
    22 days ago

    I am on the free Basic plan and have exactly three devices currently linked.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    22 days ago

    Did you also follow Walter’s suggestion to reinstall the Dropbox app, entodoays

    If you didn't, and you'd like to give it a try, please make sure you’re not on the free Basic plan first with more than 3 devices currently linked (otherwise, you may not be able to re-link your desktop app).

  • entodoays's avatar
    entodoays
    Helpful | Level 5
    22 days ago

    This issue has been here for quite a while, but I never bothered to report. After quitting and restarting Dropbox, after clicking the Copy link menu item, I got a notification that the link has been copied and if I click on the notification, I new tab is opened with the link, but it still didn't populate the clipboard.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    22 days ago

    Hey entodoays​ - thanks for letting us know about this.

    Have you tried rebooting your computer and/or quitting and relaunching the app since you first noticed this?

    If you did, you can also try reinstalling.

    In any case, please keep us posted! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!