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ScottMOz's avatar
ScottMOz
Helpful | Level 6
2 years ago

Popup box confirming that an external drive has been removed

Instead of instantly trashing an entire dropbox folder/set of folders on an external drive (this is a reality of mac OS environments these days) -
Introduce a flow that allows a user to manually confirm that a drive has been removed and prompt options for rectifying.

desktop
sync

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  • ScottMOz's avatar
    ScottMOz
    Helpful | Level 6
    2 years ago

    Background - if an external drive is unplugged while in dropbox - Dropbox will effectively instantly delete the entire dropbox contents requiring a large assisted recovery by tech support.   If you are in a teams environment - the teams folder will be trashed.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey ScottMOz, thanks for reaching out to us.

     

    We really appreciate you taking the time to post your feedback about this.

     

    I will make sure this reaches our team and if you need anything else, please let us know.

     

    Have a great day!

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