Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Re: Cannot log in to Dropbox anymore

Welcome to the forum, King_Jaey!

 

Out of curiosity, can you please open an incognito window on your web browser and try to sign in to the Dropbox website from there? 

 

I’d like to see if you’ll receive the same error message as the one on the app or if you’re gonna be able to sign in to your Dropbox account with no issues.

2 Replies

Replies have been turned off for this discussion
  • King_Jaey's avatar
    King_Jaey
    Explorer | Level 3
    3 years ago

    Gosh!

     

    I haven't had to manually sign in for so long till now, I was so confident I was using the right password 😄

     

    I had to do a password reset, so I'm all good now. Thanks!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Glad to see that everything is back on track King_Jaey!

     

    If you need anything you know where to find us! 😎

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions