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elocuent's avatar
elocuent
New member | Level 2
7 years ago

Re: Excel files - Dropbox cannot find file - "It may have been moved, renamed or deleted..." HELP me!

Yep, thats exactly the problem. Thank you for pointing it out... talking from 2018 and this still an issue.... (in Mac)

2 Replies

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  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    7 years ago
    The issue shouldnt happen on a Mac as the character limit only applies to Windows
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago
    Actually, the Excel limit is separate to the Windows character limit. 
     
    Windows has a maximum of 256 characters in the filepath. Excel however has 216, which is not device specific, so this should also apply to Mac versions of Excel.
     
    Usually though, using the bad files check is the best way to see all the files that could have some issues similar to this matter.
     
     
    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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