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Refreshing screen on Excel and Word - Windows 7
I recently started having a problem with Excel where frequent screen refresh (about every 4 seconds) was interfering with work. The same thing was happening in Word.
After many hours of troubleshooting, an online community suggested Dropbox as the cuprit. I uninstalled Dropbox and the probem was cured. I reinstalled it and the problem returned.
Windows 7, Office 2007
Thanks for any advice
Hi all,
Many apologies as always for any delay in responding. We have some great engineers working on the Dropbox badge and one of them put together a fix that is included in this version:
Apologies for any inconvenience caused here. We're always keeping our eye out here, so as soon as we saw your reports, and the threads start to flair, we started investigating. The result of the investigation is a fix that is included in the above version.
Many thanks all for your participation here in the community, you help us make a better product.
Keep the ideas coming and keep highlighting anything you spot.
Ross S.
63 Replies
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I had disappearing dropdowns in every Office application and every type of dropdown, including font size, borders, shape fill, etc. This fix cured them all.
Found this workaround on another DB forum entry. It fixed my problem.
gregvydra
gregvydra Level 2 Level 2
I found a workaround!
In Dropbox Preferences General,
Set Dropbox Badge to Never Show.I Have the same problem with Dropbox and excel. If I have Dropbox in the background and when I use excel 2007 it is impossible to save my excel using the dropdown menu, The dropdown menu disappears in a flash in order to use excel I have to turn off Dropbox program from running. I tried many times and it is definitely Dropbox problem that steel the focus of the drop down menu. In addition when Dropbox is running I can see a fast flickering on Excel.
I hope Dropbox will take note of these soon.
- I turn off Dropbox while I am working with excel or Word. I hope the Dropbox programmers will take notice that Dropbox should not steel the focus on the menus.
- Jane
Dropbox Staff
Hey all,
I'm just updating the thread here to let you know that we're working on having this fixed soon and I'll make sure to send more information once amended.
Thanks for bearing with our team, I hope you have a great week ahead!
This beta version did not work for me out of the box. I had to disable the badge ("never show") in order to correct the problem.
- I had to disable the badge to fix the problem, but it seems to be working now. Running Win7 Ultimate on a Lenovo laptop.
Hi,
When Dropbox desktop app is running (the icon is in the taskbar, nothing else in particular is open), I have issues with the mouse pointer. E.g. when selecting colors from a dropdown in MS Word/Excel/Powerpoint, the dropdowns suddenly close and I am unable to select a color.
The problem is solved by quitting Dropbox (Taskbar symbol -> Settings symbol -> "Dropbox beenden" in German).
This seems to be Dropbox "competing for focus". Is this problem known at all?
Nvm, found it a few posts down. Solved.
