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Forum Discussion
AcerbicMaelin
7 years agoExplorer | Level 3
Renaming files: windows re-selects entire filename when other files resync
Found a reproducible annoyance in Windows 10 with Dropbox. I often cycle through a lot of folders using the tab key to rename them one at a time, and this produces an issue where, as soon as the Dropbox app has synced the previous file, Windows highlights all text in the currently-being-edited filename, even if I am tapping through it.
To reproduce:
- Open a folder containing many files that is currently synced in Dropbox
- Click on a file name twice (not doubleclick) to begin renaming it. Rename it however.
- Press the Tab key to flick down to the next file in the folder. If the previous filename was still in the 'editing' mode then you will automatically be editing the next filename.
- Quickly start using the arrow keys or Home/End to move around in the filename but do not start typing
- After a second or two, when the Dropbox App has re-synced the file you previously renamed, Windows will highlight the entire filename that you are currently arrowing-around in - maybe just as you were about to start typing.
I suspect this has something to do with updating the little blue and green file icon overlays.
If you were just about to start inserting some text somewhere in a filename, but hadn't started typing yet, then the fact that the filename has just re-highlighted itself might cause you to overwrite the entire filename instead of inserting the part you were planning.
When doing this with many files this can be a real annoyance. Is a fix possible?
- Hey AntennaMan!
Thanks for following up with us!
It looks like this is not a Dropbox specific issue, and it's appearing with other cloud programs as well.
Now, it'd be wise to note, that since this isn't an issue caused by Dropbox or pertaining just to us, we're not able to provide a precise solution.
I'd definitely suggest checking in with Microsoft about this, as well just to make sure you've exhausted all options and to also let them know about this.
Give me a nudge if you have any other questions!
94 Replies
Replies have been turned off for this discussion
- Joe955 years agoHelpful | Level 7
Then it looks like until Dropbox and Windows can collaborate on fixing this issue, we will have to continue pausing DB when renaming multiple files then unpausing after.
- Rich5 years ago
Super User II
Joe95 wrote:
Then it looks like until Dropbox and Windows can collaborate on fixing this issue ...
It's not a Dropbox issue, at all. The same thing happens in any folder if Windows updates the folder while you're working in it. Start a download in your browser. Go to your Downloads folder while the folder is downloading and start renaming a file. If the download completes while you're renaming the file, Windows will update the folder with the newly downloaded file and stop you from renaming the other file.
It's completely an operating system issue, and one that I doubt Microsoft will ever spend any time on.
- Joe955 years agoHelpful | Level 7
Rich wrote:
It's not a Dropbox issue, at all. The same thing happens in any folder if Windows updates the folder while you're working in it. Start a download in your browser. Go to your Downloads folder while the folder is downloading and start renaming a file. If the download completes while you're renaming the file, Windows will update the folder with the newly downloaded file and stop you from renaming the other file.It's completely an operating system issue, and one that I doubt Microsoft will ever spend any time on.
Then there would be no reason for the Dropbox team, in this very thread, to ask:
"If you notice this after performing an advanced reinstall, may we reach out via email to investigate further?"
If it's solely a Windows issue, which I basically agree with, then what difference would an advanced reinstall of Dropbox make?
Unless you're suggesting Dropbox is just trying to waste our time with this potential solution? Which I disagree with.
- GenghisQuan5 years agoNew member | Level 2
It is March 30th, of the year 2021, and I am still plagued by this cursed nightmare.
I've resorted to moving the files from Dropbox into a local "Renaming" folder.
I don't know how much longer I can endure this.
If you're out there, just know that you are not alone.
- Oli_W5 years agoHelpful | Level 5
A one-click PAUSE button would be nice and help us a lot. It used to be easier to pause than it is now - just ON/OFF. Now we have to choose how long to pause for.
- AntennaMan5 years agoHelpful | Level 5
Following.
Same issue.
- grobbio5 years agoHelpful | Level 6
you can CTRL+click the dropbox icon to show the old menu with the on/off pause.
- Megan5 years ago
Dropbox Community Moderator
Hey AntennaMan!
Thanks for following up with us!
It looks like this is not a Dropbox specific issue, and it's appearing with other cloud programs as well.
Now, it'd be wise to note, that since this isn't an issue caused by Dropbox or pertaining just to us, we're not able to provide a precise solution.
I'd definitely suggest checking in with Microsoft about this, as well just to make sure you've exhausted all options and to also let them know about this.
Give me a nudge if you have any other questions! - AntennaMan5 years agoHelpful | Level 5
Thanks for your reply and the confirmation of what I expected. That's a lot of pressure... To know that a company with a product with 700 million users, is relying on ME to effect change by contacting another company with 1 billion users.
I'll call Bill right away.
- Joe955 years agoHelpful | Level 7
So just to be clear, this is an issue with Windows AND cloud storage providers working together and not a solely Windows problem, correct?
I ask because we know the problem disappears when you pause Dropbox, and I've used OneDrive and Google Sync without experiencing this issue for the files stored with those providers, only the files stored on Dropbox.Which to me implies it's a more specific Windows w/Dropbox issue, rather than Windows w/cloud storage providers in general.
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