Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Request regarding MacOS X 10.10 (Yosemite) & 10.11 (El Capitan)
I just received a notice that dropbox will cease support for OS 10.10 and 10.11.
The notice, giving it the most leeway i can, indicated that i should consider upgrading my OS or use a web brows...
Hi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi justmeinNJ & Chern - thanks for dropping by our Community to share your feedback on this.
As you probably know, as of October 17th 2022, the Dropbox desktop app will no longer work on any Mac device running OS X 10.11 or older.
If you do not wish to or cannot update your operating system, all your files will still be available through other compatible computers with supported operating systems, through supported mobile devices, and on the Dropbox website. However, on October 17th, 2022, devices running Mac OS X 10.11 or older will no longer be able to log in and access content through the Dropbox desktop app.
Kindly note that we regularly release new versions of the Dropbox desktop app with additional features, better performance, and security enhancements and these are not always compatible with older systems.
Apple stopped providing security updates to OS X 10.10 and OS X 10.11 in 2017 and 2018 respectively.
We are ending our support of the Dropbox desktop app for these operating systems to keep our product offerings in-line.
Let me know if you have anything else to add or ask.
Walter--echoing some of what others have said, here are my gripes:
1) The email I got about the October 2022 upgrade did not provide an exact date in October. I contacted the service rep on line and she said she did not know an exact date when OS10.11 would no longer work. She would have left it at that but I pressed her to ask someone higher up. I got a reply an hour os so later to the effect that an exact date for cut-off had not been set. Here, you are saying October 17. Why do you have the date but your service reps do not? The date is rather critical since my choices were to either right away spend 4-5 hours (ie, losing a work day) getting my current OS upgraded or plopping down $5k immediately at the Mac store to get a new computer delivered in time.
2) I asked the rep if I upgraded to Catalina--OS10.15, if Dropbox would still support me past October. The response "to the best of my knowledge". So now I'm trusting my files to a company that does not know when its roll-out date is and isn't really sure what will still be working afterward. When I hit the support page re system requirements, it only says that I will need Monterey (ie, 12.0), but does not mention 10.15 and up and how long those are expected to work--or if I'm losing functionality if I stay with 10.15 and not Monterey.
3) Too short notice--so even assuming October 17 is the roll out date, I need to buy a new iMac to run Monterey. But the Mac store says the package I would need to buy will take longer than that to deliver.
4) Beyond all of that--The latest iMac version that supports Monterey was sold in 2017. Basically what Dropbox is telling us is that to continue using Dropbox we are required to invest $5,000 to $6,000 every five years in a new computer, while the current one is still working just fine otherwise. I can't see how this is a sustainable business model on your end. I'm resigned to upgrade the computer about every ten years, but five is pretty extreme.
My Gawd. This entitlement behavior is sickening. You pay for a service. The provider ( a business for profit) elects to not provide service any longer. Move on.
Legacy systems are hard to support.
Capitalism works....If there is a need, someone is doing it. Find them.
You typed a novel here....time would have been better served finding a solution. It's out there.
I picked up a used certified MAC for under $300 by the way. Comes with a 1 yr warranty as well. Upgraded to Catalina. Works good, lasts a long time.
