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Jim37's avatar
Jim37
Explorer | Level 3
2 years ago
Solved

Retrieving Numbers files

I have used Dropbox for several years but, as of this morning, I receive a “deleted by another account” message when accessing Numbers files on my iPad and I get logged out of Dropbox.  Anyone ...
iOS
Mobile
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everyone,

     

    Our engineers implemented a fix for this issue, so it should be resolved! Please let us know if that's not the case.

     

    Regards,

    Ben

Jim37's avatar
Jim37
Explorer | Level 3
2 years ago

Yes I can.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Jim37, can you please attach a screenshot of the message you mentioned in the beginning? I’d like to check it, as well.

  • Jim37's avatar
    Jim37
    Explorer | Level 3
    2 years ago

    I don’t know what they did at Dropbox but my Numbers files are now functioning properly.

    Thanks to all who responded to problem.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Glad to hear it's resolved now and thanks for the update Jim37 

       

      Have a lovely week ahead and see you around the Community! 

      • Jim37's avatar
        Jim37
        Explorer | Level 3
        2 years ago

        Will do!

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