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Marcela29's avatar
Marcela29
Helpful | Level 5
2 years ago

Samsung S22 - I need to log in every time

Since switching to s22, I have to log in again every time. In addition, I have to select my offline files every time again an again.
I've been used Dropbox for years in another Samsung phones and everything was ok, until S22.

Android
Mobile

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey there Marcela29, sorry to hear about this.

     

    May I ask which version of the Dropbox mobile app you're running?

     

    Could you maybe try clearing the app's cache and let us know how it goes?

     

    If the issue persists, you can also try uninstalling the app completely and reinstalling it anew.

     

    In any case, please keep us posted!

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