I have confirmed this behavior on 3 different computers. I'm guessing there was possibly an app update that has removed the "right click" > "Send for Signature" function from Dropbox ? How do I go about getting it back ?

This is a service we pay additionally, annually for. We chose Dropbox for this solution given that it was so convenient to use. Removing the "right click" feature, frankly seems like an awful step backward. It's mainly accounting/bookkeeping tasks that we deploy this type of solution for. Frankly, when staff aren't generally "technically" inclined, not having the right click ability for those in their upper years is pretty disappointing. Please bring this feature back, if not we will likely be forced by our clients to find alternative solutions. As to your "temporary" solution, "Preview on Dropbox.com" doesn't exist for PDF files in the "right click" context. The only work-around I have seen is to bookmark the folder structure within the dropbox archive to give book keepers some level of "reasonable" access to "send for signature", that said, some companies have complex folder structures and it is an awful way to natigate the file structure as compared to windows explorer.

Same issue, I use Dropbox integrated through Windows File Explorer. Two options now missing from right-click, “Open in Dropbox” and “Send for signature”.

Hello, Dropbox signature used to be available from the desktop app. It was super easy to right click and send it off and put in the signatures. Now I have to go through the extra step of going online, finding the document, and then preparing the document to send. Can you please make the sign available on the desktop app again? Thanks.

Was a solution found for this issue? Current iteration of Dropbox Sign is rage-inducing when many different documents need to be sent in a day 😅

Hey @CharlieSha - thanks for the feedback on this. I've passed it on to the team internally and you can let us know if you have anything else to add. For now, you can use the 'Preview on Dropbox.com' option that will take you to the same page as the 'send for signature' option did. From there, you'll be able to send it for signature normally.

Send For Signature missing from Context Menu as of last week

26 Replies

Replies have been turned off for this discussion

Megan
Dropbox Community Moderator
11 months ago
Hey @Tcalp, thanks for posting here today!

Can I send you an email, in order for us to have a closer look into this?

Thanks!
StreamsT
Explorer | Level 4
11 months ago
Same issue, I use Dropbox integrated through Windows File Explorer. Two options now missing from right-click, “Open in Dropbox” and “Send for signature”.
Tcalp
Helpful | Level 6
11 months ago
You sure can 🙂
hudsonatlantic
New member | Level 2
11 months ago
same issue, please advise
CharlieSha
Helpful | Level 5
11 months ago
Hello,

Dropbox signature used to be available from the desktop app. It was super easy to right click and send it off and put in the signatures. Now I have to go through the extra step of going online, finding the document, and then preparing the document to send. Can you please make the sign available on the desktop app again? Thanks.
TomHHRS
Helpful | Level 5
11 months ago
Was a solution found for this issue?

Current iteration of Dropbox Sign is rage-inducing when many different documents need to be sent in a day 😅
Tcalp
Helpful | Level 6
11 months ago
TomHHRS ... No , not yet that I'm aware of ... No one from Dropbox Support has reached out to me at this point.
Nancy
Dropbox Community Moderator
11 months ago
Hi everyone! After checking with our team in the meantime, we were informed that this option has been removed from the right-click context menu of the Dropbox app.

As a result, this action can only be taken on the Dropbox website from now on.
Walter
Dropbox Community Moderator
11 months ago
Hey @CharlieSha - thanks for the feedback on this.

I've passed it on to the team internally and you can let us know if you have anything else to add.

For now, you can use the 'Preview on Dropbox.com' option that will take you to the same page as the 'send for signature' option did. From there, you'll be able to send it for signature normally.
CharlieSha
Helpful | Level 5
11 months ago
Thanks. That is a great work around for now.