Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Forum Discussion
Solved
Setting up Dropbox on my new iMac so that it runs the way it was on my old one.
After migrating from an older iMac (2013) running Catalina 10.15.7 to a new iMac running Ventura 13.0, I am unable to set up DB on my new iMac so that it opens the same way on the new iMac as on the old. All of my DB files appear to have transferred to the new iMac; and the DB icon appears in the system tray at the bottom of the screen. On my old iMac, I am able to open DB by clicking on the DB icon in the system tray without having to sign in to my DB account each time I open DB. On my new iMac, when I click on the DB icon in the system tray I have to sign into my DB account (using my DB credentials or Apple or Google). When I sign in to my DB account from my new iMac, I am taken to the DB files on the DB website. When I sign on the my DB account on my old iMac, I am taken to the DB files on my iMac. I appreciate hearing from anyone in the community who can offer suggestions on how I can replicate the DB experience on my old iMac on my new iMac.
With help from my son-in-law, I was able to sign on to DB through Google and that appears to have solved my problem, but thank you for taking the time to respond.
2 Replies
- Megan
Dropbox Staff
Hi Joel S.21, how are you today?
Other than your little Dropbox icon, next to your WiFi do you see a bigger Dropbox icon, on your desktop that looks like that?
It's rather odd that it asks you to sign in every single time, since this should be a one-time thing, unless you sign out. If you double click on your Dropbox icon on your menu bar, does it re-direct you to your account online?
Finally, feel free to let me know the version of the app that you're using on your end.
Thanks!
With help from my son-in-law, I was able to sign on to DB through Google and that appears to have solved my problem, but thank you for taking the time to respond.
