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parrwill's avatar
parrwill
Explorer | Level 3
3 years ago

Stuck in a loop on the Dropbox website

Hi,

 

Can anyone help? No matter what I do, I get redirected back to this page https://www.dropbox.com/team/setup/essential#install it doesn't matter whether I'm logged in/out, or if I follow the links on that page, it just reloads. I can't access dropbox via the internet anymore.

 

I've tried installing the most recent version of dropbox on my computer. I've tried logging in on a private browser. These didn't work.

 

thanks in advance,

 

Will

dropbox business
Web

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hey parrwill, thanks for bringing this to our attention.

     

    There was indeed an incident that created an issue for team admins accessing our website.

     

    This should be resolved now, are you still experiencing this?

     

    Let me know!

    • parrwill's avatar
      parrwill
      Explorer | Level 3
      3 years ago

      Hi Hannah,

       

      thanks for your reply and for looking into the problem I was having. I think it is fixed now as I'm able to login in again. Thank you!

       

      best wishes,

       

      Will

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