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sfwrtr's avatar
sfwrtr
Explorer | Level 4
12 days ago

Sync results under "Your Activity" show yesterday's synced files not today's.

I can see syncing occurring with the dropbox notification icon on the Mac. When I look, syncing runs. When it completes, instead of showing what was just synced, it only shows files synced the previous day under the Yesterday heading. Those synced today or moments ago ought to show up under the Today heading, but nothing ever shows there. To be clear, the recently synced files do not show up under Yesterday, either. This seems like a bug.

Because dropbox sometimes takes time to get around to syncing on the desktop, I need to be able to check if it recently synced any files. This behavior of never displaying recently synced files in the Your Activity list is disappointing.

The image was captured mid-day, less than 10 minutes after syncing a dozen files. Note that Yesterday heading shows files underneath. The Today heading shows none of the files just synced.

 

desktop
Mac
sync

15 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    11 days ago

    Hey there, sfwrtr welcome to our Community!

    Would you mind clarifying your exact OS, along with the Dropbox version that you have installed on your device? You should be able to hover your mouse over the little Dropbox icon on your menu bar, next to your WiFi to check out the version. 

    How long has this been an issue? 

    Also, have you tried uninstalling the app, rebooting the device, and re-installing it to see if this helps?

    Keep me updated with any details!

    • sfwrtr's avatar
      sfwrtr
      Explorer | Level 4
      11 days ago

      DB: 221.4.5365 "Up to date", Mac 15.3.2 (24D81)

      I cannot say when it started, but I noticed at least three months ago. I use Scrivener which syncs using DB. If I open Scrivener on the Mac before the sync starts, which is another issue, I get sync errors. Because DB may take many minutes to sync once I wake it, I often go to the DB icon, pause sync then resume it to force it to immediately sync. 

      I think I tried uninstalling then reinstalling. It wasn't recently.

      One clarification about the issue. If I make changes on the Mac, the Today list fills with those sync notifications. If the change was on the iPad or iPhone that is also connected to DB, those sync notifications disappear after the sync has completed. In other words, the Today is updated with results ONLY if DB if syncing from the Mac to the cloud, not from the cloud to the Mac.  HTH

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        11 days ago

        Hi sfwrtr, just for clarification, is this only when files are updated via the mobile devices, or from the website as well?

        Could you try updating a file directly on the Dropbox site, and then see if this shows up on the 'Today' list?

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