Taking a long time to open my Dropbox folders in File Explorer, after updating Win11

Hi, no, restarting computer makes no difference, it happens only with Dropbox in the file explorer, quitting the app makes no difference and opening a file through a third-party app (its native app, like opening a file in Dropbox from within already opened Acrobat or Word) works fine. Only when I click on the file itself opening it with the appropriate app take long time.

Hey benreed, did you have the time to try the second user profile step?

I'm having exactly the same problem. It takes around 30 seconds to open a folder or a file from my Windows 11 desktop.  If I open a folder from the Navigation Panel lit opens right away.  If I open it in a new tab it opens right away.  Otherwise it takes a long time (30+ seconds to open). I removed most of my folders via Smart Sync and now only have 31,000 files but it still isn't working correctly.  The problem started when I updated to version 200.4.134.  I have another Windows 10 computer that works fine.  This is very frustrating.

Hey repartist - thanks for bringing this to our attention.

Does this persist after rebooting your computer and logging out and back into your account via the app's preferences? 

Did you by any chance tried using the desktop app on a new Windows profile on your device since you first noticed this?

If you have any security programs like an antivirus or a firewall, VPN/proxy setting on your computer, you can also temporarily disable them to see if that makes any difference.

In any case, please keep us posted. 

I tried rebooting multiple times. I disabled all my background apps including firewall and antivirus but there was no change.  I copied one of the problem folders to my desktop and it opens fine.  This only happens in the Dropbox folder.  I will try a new profile and I will also try uninstalling and reinstalling the Dropbox program so see if anything changes.  This is very frustrating!

I closed all running apps including antivirus and firewall and still have a problem.  I created a new profile and everything works with that profile.  Should I uninstall and reinstall Dropbox?

I uninstalled and reinstalled Dropbox and I still have the same issue.  Should I consider a clean uninstall?  This is getting very frustrating!

How many files are you syncing locally on the affected computer and OS profile repartist?

If you'd like to perform a clean, advanced reinstall anyhow, you can find the instructions here. 

31,177 files.  I did a clean advanced reinstall and I'm still having the same issues. Windows 11 64 bit. OS build 22621.3672

Are there any 3rd party apps that might be monitoring your files somehow for security or backup and syncing purposes repartist?