Forum Discussion

Aurora S.'s avatar
Aurora S.
Explorer | Level 4
19 days ago

The dark mode for Dropbox resets on my macOS desktop app whenever I restart my device.

Hello Dropbox people. I see the setting is now in the Mac App but it doesn't work until you open the settings. So this means if you reboot your computer, or quit and restart DropBox, it goes back to using the light theme even if you picked dark. It's kind of annoying to have to go into settings each time to fix this.

Account Settings
desktop
Mac

14 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 days ago

    I see, thanks for the clarification amok_san - much appreciated.

    I've just sent you an email to have a further look internally, so take a glance at your inbox and we'll take it from there. 

  • amok_san's avatar
    amok_san
    Explorer | Level 4
    8 days ago

    It's Dropbox version 236.4.5918 and macOS 15.7.2.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 days ago

    Hey amok_san - sorry to hear about this.

    Can you clarify your device's OS version and the version of the Dropbox desktop app as well? 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    14 days ago

    Thanks for bearing with us, Aurora S.! Since this is a bit odd indeed, I’ve gone ahead and opened a new ticket for you. 

    You can reply to it and we’ll investigate this internally.

  • Aurora S.'s avatar
    Aurora S.
    Explorer | Level 4
    14 days ago

    Yes. As stated above, after the uninstall, when I reinstalled I had to set everything up again and everything had to be downloaded again. The interface was dark. But as soon as I quit and reopened DropBox, it went light again, as shown in the screen recording.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    15 days ago

    When performing the advanced reinstallation did you follow the Terminal commands to clear any previous configuration files?

  • Aurora S.'s avatar
    Aurora S.
    Explorer | Level 4
    15 days ago

    I tried both ways, makes no difference. My system is dark.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    15 days ago

    Do you have it set on the dark theme, or the system setting in the Dropbox desktop application preferences?

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