Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Forum Discussion
Nipunn K.
2 years agoNew member | Level 2
The send feedback button in the Mac Dropbox Desktop App sends me to an Access Denied page.
^ this Send feedback button in the settings dropdown.
Takes me to a page in the dropboxforum.com with Access Denied
3 Replies
- Nancy2 years ago
Dropbox Community Moderator
Welcome to the forum, Nipunn K.!
What's your Dropbox app's current app version?
Are you logged in to your Community profile when you receive this error?
Can you try to copy the URL of the page, open another browser on your computer and view it from there? Does that seem to work?
Let me know how it goes.
- Nipunn K.2 years agoNew member | Level 2
App version is v185.3.5933
I am logged in.
I tried another browser. It makes me log in. Once I log in, I get access denied. Happens regardless of which of my 2 Dropbox accounts I'm logged into (both are logged in on my desktop app).
- Nancy2 years ago
Dropbox Community Moderator
Alright; thanks for giving that a go, Nipunn K..
If you wish, please feel free to share your feedback with me here (unless it includes private info of your Dropbox account), and I’ll pass it along to our team for you instead.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!