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anderswt
2 years agoExplorer | Level 3
Trying to up date a Somoma 14.3.1 to new file provider, but dropbox asks for MacOs permission
Trying to update a Sonoma 14.3.1 to the new file provider, but Dropbox asks for MacOs permissions to Share.
But the checkbox in preferences for Dropbox is already checked.
Then when I click on an "allow" (or "tillåt") button in a Dropbox window, Dropbox closes down and asks me to log in again.
After login, Dropbox starts to register and synch all files and I'm back where I started.
Any ideas?
/anders
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- Megan
Dropbox Staff
Hey anderswt, let's see what we can find on this!
As a first step, it might sound trivial but have you tried restarting your device?
You also mentioned initially that Dropbox asks for MacOS permissions to share, would you be able to send me a screenshot of that?
Keep me posted, and we'll take it from there!
- anderswtExplorer | Level 3
This is in Swedish, and here is an approx translation.
Klar = OKDelning = Sharing
Tillägg = Addons?!
As you can see the Dropbox::Sharing is set., even before the installation starts.
Then there is a Dropbox window coming up temporary with a button in the bottom left corner saying "Allow". After 10s or so it disapears and Dropbox closes down and asks me to log in again.cheerrs
/Anders
- Hannah
Dropbox Staff
Hey anderswt, sorry to jump in here.
Did you have the app installed and just tried to update it after clicking on the prompt that shows up on the app, or did you just install the app on this device?
Also, while the app runs for a bit after signing it, are you able to see the version of the app, when hovering over your Dropbox icon?
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