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Blan's avatar
Blan
New member | Level 2
2 years ago

UNABLE TO UNISTALL DROPBOX OLD VERSION AND REINSTALL NEW VERSION

Hi there,    I had downloaded an old dropbox version for my Mac (13.6.3 (22G436)). Dropbox confirmed a new version is available, but I am unable to uninstall the old version and install the new o...
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Blan's avatar
Blan
New member | Level 2
2 years ago

Hi Hannah,

Thank you. I did as per confirmed, however, I got two pop up windows : dropbox copy is damaged and can't be opened you should movie to the bin. I clicked on move it to the bin and had a second pop up window that said: dropbox folder missing.

 

Can you please provide more feedback?

 

Without a synced dropbox I am unable to work within my team.

 

Thank you, 

 

Blanca

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Would you mind sending us a screenshot of those errors, Bianca?

 

Thanks!

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