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muxxum's avatar
muxxum
Helpful | Level 5
3 years ago
Solved

URL to link account in Linux does not work

I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work.  I can relaunch dropbox and it brings up another invalid URL.

 

There is also no options I can find other than this invalid URL to link the account and get dropbox working.

 

Where can I get a valid URL to link my computer?  How can I make this work?  Or do I need to find another service?

desktop
Install
Linux
Web
  • Sam DBX's avatar
    Sam DBX
    3 years ago

    Hi all,

     

    Thanks everyone who submitted tickets (and also the ones that helped here with info). 

     

    We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.

     

    We can definitely look into it that for you if that's the case. 

     

    Thanks again!

    Sam 

     

     

     

     

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  • manuel_ventura's avatar
    manuel_ventura
    Explorer | Level 3
    3 years ago

    FINALLY SOLVED! Problem started after new Kubuntu 23.04 installation, removed all the .dropbox folders and installed the app from Flatpak, this solved my problem. 

  • cathal's avatar
    cathal
    Explorer | Level 4
    3 years ago

    Yes, I just started up my laptop a new one that I reported the issue with today, and it now works.

  • jrdot's avatar
    jrdot
    Explorer | Level 4
    3 years ago

     

    If you are using headless mode:

     

    1 - Stop all Dropbox processes

     

    2 - Remove .dropbox and .dropbox-dist

     

    3 - Reinstall using headless mode https://www.dropbox.com/pt_BR/install-linux

     

    4 - Download dropbox.py again (version was updated)

    ----

    Dropbox daemon version: 181.3.5515 <<< new version
    Dropbox command-line interface version: 2022.12.05

    ----

     

    now it's working for me |o|, thanks

     

  • jribeiro's avatar
    jribeiro
    Helpful | Level 5
    3 years ago
    It’s working again. I haven’t changed anything.
  • TempusNemini's avatar
    TempusNemini
    Explorer | Level 4
    3 years ago

    Changed nothing, just start to work.

    Nicely done.

  • Sam DBX's avatar
    Sam DBX
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi all,

     

    Thanks everyone who submitted tickets (and also the ones that helped here with info). 

     

    We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.

     

    We can definitely look into it that for you if that's the case. 

     

    Thanks again!

    Sam 

     

     

     

     

  • pk14's avatar
    pk14
    New member | Level 2
    3 years ago

    confirmed. It works now.

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