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Forum Discussion
Stijn B.
11 months agoCollaborator | Level 9
Vault termination
It seems like Dropbox is about to do it again.
After removing the strong integration with Google Docs, causing many customers to all of a sudden have to work with links instead of documents, Dropbox is now planning for the termination of Vault (end of March '25).
Did you like the function that allowed you to keep some files extra safe in a fully encrypted and PIN-locked container on your dropbox ? Yes ? Well tough for you!
Remarkably, Dropbox now claims it will automatically move the files you have stored in your vault to a normal folder on your regular dropbox. Oh really? I guess that means Dropbox has full access to my vault then, and can just move files around as they see fit ? That is quite alarming for a functionality that is supposed to be fully encrypted.
Really Dropbox, this is NOT how you obtain customer satisfaction or loyalty. I've been using your service for about 20 years now, but I'm actively checking out alternatives.
Hey guys!
Thanks for showing your interest in Dropbox Vault.
To concentrate our efforts on further improving our existing security features and building new capabilities around advanced data protection, we’ve made the decision to discontinue Dropbox Vault.
From March 4th Dropbox Vault will no longer be available. If you’re currently using your Vault, that folder will automatically turn into a standard Dropbox folder, that doesn’t require a PIN to access. The files in your folder will remain the same.
However, Dropbox is steadfast in its commitment to safeguarding your data.
Our applications and infrastructure are regularly tested for security vulnerabilities, and hardened to enhance security and protect against attacks.
I hope this clarifies!
73 Replies
Replies have been turned off for this discussion
- Jeremy M.1410 months agoHelpful | Level 5
I would like everyone in this thread take a moment and notice...
There is no response coming from any Dropbox reps. They don't care about their community anymore. They're in it for themselves.
- KeepVault10 months agoNew member | Level 2
Been researching for past 2.5 weeks. So far the only cloud based storage that has the vault protection option and other features the previous DB had seems to be Microsoft One Drive.
as I work with it I will keep everyone updated.
Very frustrating and a waste of both time and money, thank you DropBox for not giving a ,?!’ About us the customers ! - TwaZom10 months agoNew member | Level 2
The VAULT was one of the reasons I used drop box.
It's a little like they said, "Hey... just a heads up but the first of March, we're gonna dump all of your sensitive employee information (social security numbers etc.) on the front steps for everyone that has access to your Dropbox!"
I'm not a fan of this decision.
It seems like they would at least have a solution or an alternative, but all I've heard is crickets. - Martinne10 months agoHelpful | Level 5
PCloud does integrate with the Mac finder, and I like the fact that it gives you a separate drive of storage (especially good on MacBooks), but yes, they don’t have a lot of bells and whistles. Alternately, you could create your own vault by using an open source application called “crypromator” which is easy to use and is a workaround to Dropbox’s Vault loss.
- Stijn B.10 months agoCollaborator | Level 9
True, but for me this has become a wider issue than loosing key functionality. I just don’t trust Dropbox anymore, after their non-answer to the question as to how they can just “turn off” supposedly private encryption.
Anyway, my decision is taken and my Dropbox has been migrated to PCloud already. By the way: apparently Dropbox does not allow you to delete your account (and with that the content of your bin) until your subscription runs out. Another clear violation of data ownership. As a user I should be able to delete my account and data at any given time. - speedoflight10 months agoNew member | Level 1
I have been a paid user for more than 10 years. My institution has free box and onedrive accounts with 200GB and 1T capacities respectively. One main reason I stick with dropbox is the vault folder, which provides an extra layer of security for certain files. I will have to over come my laziness to move to onedrive if this essential feature is taken away.
- Hannah10 months ago
Dropbox Community Moderator
We really appreciate your feedback on this, speedoflight.
I've passed your comments along to our team and if you have any questions, let us know.
- KeepVault10 months agoNew member | Level 2
GONE & ALL DONE !
MICROSOFT ONEDRIVE
HAD ENOUGH OF THIS NONSENSE !
- geodiscus10 months agoNew member | Level 2
Same, I just paid the extra storage with One Drive and I am migrating all my files
- KeepVault10 months agoNew member | Level 2
Good move ! Sounds perfect sick of dealing with this DB BS !
I have wasted hours upon hours for nothing !
Lets go Drop Box !!
lol
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