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Last Train
2 years agoNew member | Level 2
Windows upgrade and dropbox free account
I happen to have a free dropbox account (pre 2019) with over 10 linked devices, one of these devices has Windows XP set on it. It's mandatory for me to upgrade my device to something newer, but on t...
Mark
Super User II
2 years agoHi Last Train
There is probably no way to do this I'm afraid. Dropbox is almost certainly going to view it as a new device when you upgrade and therefore it wont re-connect.
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