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Won't stop indexing on Mac
I installed the mac dropbox update and the application began indexing my files. It has now been stuck for the last few days. I can only access some files. Many are now only available through dropbox....
Hi Everyone,
Thanks for your patience while we investigated. We have confirmed that the problem with resyncing has been resolved with macOS Sonoma 14.1. Users should not experience a resync when upgrading to 14.1.
Upgrading to 14.1 will prevent resyncing, but it will not resolve this issue for users who have already become 'stuck' on the resync upon upgrading to 14.0. We can help, but we're asking that users contact support for individual assistance.
Regards,
Ben
LanceBurk could you kindly tell me if you had any files that weren't synchronized before deciding to log out?
As I was explaining, my concern is that by logging out, all the files added to the synchronized folders this week, which are currently only locally stored, might get deleted when Dropbox attempts to resynchronize everything.
Greetings Cloudres,
I did have some files which had not synchronized before switching to Sonoma. The files synched and updated after I logged off and back onto my account. I still have some minor glitches. Example, Dropbox states "One file is uploading and four are downloading..." The Dropbox version is v185.4.59963. I don't believe I've lost any files during the sync issue. In the interim, I'm saving my files iCloud Drive.
