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omairsakhan's avatar
omairsakhan
Helpful | Level 5
3 years ago

adding attachment to dropbox sign template

Hello,

 

I was hoping to add an attachment feature to the templates that I had setup on dropbox sign. I wanted my customers to be able to attach any documents they might need to attach to the template but I can't find that feature/icon when creating a template. Docusign seems to have this feature, does Dropbox?

5 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi omairsakhan, thanks for messaging the Community.

     

    Just for clarification, do you want them to attach it to the template directly, or to the document you send them to sign?

     

    This will help me to assist further!

  • omairsakhan's avatar
    omairsakhan
    Helpful | Level 5
    3 years ago

    I would like them to attach it to the document that I send them to sign.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    You can request attachments from users by following these steps on a signature request.

  • omairsakhan's avatar
    omairsakhan
    Helpful | Level 5
    3 years ago

    Hey,

     

    Every time I click the three-dot menu next to the signer or role all it shows me is "Remove a signer" and that's it. What should I do?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey omairsakhan, the feature that Jay gave you the steps for, is currently available to Standard and Premium Dropbox Sign plans; do you have one of those plans?

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