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datatoo's avatar
datatoo
Explorer | Level 3
3 years ago

Backing up a computer to one of several accounts

I am trying to backup a computer to a folder I created in an account defined by 3 separate emails. I wish to backup to one of the email accounts. I ID’d the server location as \\dropbox.com\home\m...
Third Party Integrations
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi datatoo, thanks for bringing this to our attention.

 

Is this software that you downloaded, or did you create the app yourself using the Dropbox API?

 

Do you see the app in question visible on this page?

 

This will help me to assist further!

  • datatoo's avatar
    datatoo
    Explorer | Level 3
    3 years ago
    Thanks Jay. The software is a commercial product that usually uses usb- attached external drives for backup, but it says it can use cloud servers. The key is how to identify the server and the “email” used as the “account” to use. For example, when starting this query, the Dropbox sees me by a different name- not my email address. Therefore, I may need help on how to ID the path to the server.
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      This sounds like the software itself needs to contact the Dropbox servers to connect to the API. 

       

      I'd recommend contacting the developers for more information on this matter, since they would know more details about how their service links up with Dropbox.

    • datatoo's avatar
      datatoo
      Explorer | Level 3
      3 years ago
      I can see the programs you mentioned earlier. They are programs on the computer. Your “solution” does not explain much- please ask your IT what the exact path to the server is including the emails that I mentioned.

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